We are seeking a motivated, customer-focused individual to join our team as a full-time Customer Service Specialist at our Rural Valley branch! This role is ideal for someone who enjoys building relationships, identifying customer needs, and providing personalized banking solutions. As a Customer Service Specialist, you’ll play a key role in delivering excellent service while supporting both deposit and lending functions.

⭐ What We Offer

• Competitive pay & benefits
• Paid training & growth opportunities
• Friendly, supportive team environment

📝 Job Description 

• Provide a broad range of services to customers, including deposit and loan products
• Build and maintain relationships with new and existing customers
• Identify customer needs and recommend appropriate banking products and services
• Process new accounts, loans, and related documentation
• Monitor overdrafts and assist customers with repayment solutions
• Respond to customer inquiries and resolve service-related issues
• Support branch sales goals and participate in customer outreach efforts

📌 Requirements 

• Bachelor’s degree in a related field or equivalent banking education/training
• Minimum of three years of related experience
• Strong communication, interpersonal, and sales skills
• Knowledge of bank products, services, and operating procedures
• Proficient computer skills and attention to detail

🚀 Apply Now!

• Candidates may submit their resume to careers@eldertonbank.com

Equal Opportunity Employer